Martial arts software since 2011 — and every business that bills recurring members
Know why members leave.
Not just how many.
Every platform counts members. Black Belt CRM reads years of your own history and tells you how long they stay, when they leave, and which ones are slipping.
No setup fee · No contract · Free training
This is your figure to set, not an industry average — we are not going to quote you one we cannot stand behind. If you do not know it, that is the point: it is the number Black Belt CRM computes from your own history.
Figures in US dollars (USD).
- Annual membership revenue
- $234,000
- Lost to members leaving, per year
- $23,400
- Worth of keeping 5% more of them
- $5,850
Straight arithmetic on the figures you entered. Nothing is sent anywhere and nothing is stored. Black Belt CRM computes the real version from your own member history — including how long they actually last before they go.
Who runs on it
If you bill members every month, this was built for your business
The same engine runs a single studio and a multi-Location organization. What changes is the vocabulary and the reports, not the system.
Martial Arts
Ranks, promotions and testing fees are first-class here — not a custom field someone bolted on.
Gyms & Fitness
Recurring revenue, real retention numbers, and a front desk that is not chasing failed cards.
Dance, Gymnastics & Cheer
Tuition, siblings, levels and competition season — handled on one account.
Swim, Music & After-School
Session packages, weekly and daily rates, pickup services and parents who need one bill.
Also used by personal training, yoga and Pilates, climbing, cheer, camps and after-school programs. See all markets
Why it is different
Counting members is not the same as keeping them
A member count tells you where you are. It cannot tell you where you are going. These are the reports that can — and they are the ones other platforms do not produce.
- Cohort retention curves — how each intake month actually decays
- Tenure at cancellation — how long members last before they leave
- Churn as a rate, not a raw count you cannot compare month to month
- Lifetime value per member, by program and by Location
- First-90-day at-risk flags, while there is still time to act
What it does
Everything the front desk touches, in one system
Members & Families
One record for the whole household.
Billing & Payments
Your front desk should not be a collections department.
Retention Analytics
The numbers nobody else will show you.
Attendance
Check-in that runs itself.
Leads & Trials
From enquiry to enrolled, in one pipeline.
Multi-Location
Every Location separate. Every number together.
The two who have been here longest
Two businesses that have run on this for over a decade, rather than a page of quotes from people who signed up last month.
This is one of the best martial arts software programs available. I have used it for three taekwondo academies. The ranking system helps us track promotions and collect exam fees without chasing anyone.
My partner showed me the system he created. I was not sure at first. I am old fashioned, I like paper and a ledger. But I used it and it remembers everything about the business. Now I do not know how I managed before. Easy to use.
Pricing
From $39 a month, everything included
One price by member count. Every feature on every plan — no tiers on functionality, no per-staff charges, and nothing held back for a higher plan. The only things charged on top are the ones you choose to use: extra Locations, payment processing and text messaging.