Effective Date: Aug, 24, 2025
Contact: info@anexan.com
These Terms of Service (“Agreement”) govern your access to and use of Black Belt Membership, BlackBeltCRM.com, KarateCRM.com, and Next Level Membership NLMCRM.com (collectively, the “Software”) provided by Anexan Solutions, Inc. (“Anexan,” “we,” or “us”). By subscribing, registering, or accessing the Software, you (“Subscriber,” “you,” or “Licensee”) agree to these terms.
Anexan grants you a non-transferable, non-exclusive license to access and use the Software via our cloud-based service solely for internal business purposes, limited to the number of licensed users in your subscription plan. Fees for these licenses are detailed in your Pricing Schedule.
You may not:
Modify, translate, reverse engineer, decompile, disassemble, upload, post, or create derivative works of the Software.
Assign, rent, lease, sell, or otherwise transfer your license rights.
Remove or alter Anexan’s trademarks, logos, copyright notices, or other proprietary markings.
Attempt unauthorized access to any other user’s data or databases.
You agree to pay all fees, including installation, configuration, and monthly subscription fees, according to your Pricing Schedule.
Payment includes all applicable taxes unless otherwise specified.
We reserve the right to adjust fees with prior written notice.
No refunds for prepaid periods; service continues until the paid period expires.
Subscription cancellation is allowed anytime; you retain access until the end of the current billing cycle.
Trial Access: If you are using a trial period, you may cancel at any time without being charged. After the trial, standard fees apply.
Software Ownership:
All intellectual property in the Software, including enhancements, updates, and derivatives, remains exclusively with Anexan.
Subscriber may not challenge or infringe Anexan’s rights.
Subscriber Data:
All data entered into the Software, including member, family, student, and financial data (“Subscriber Data”), remains yours.
Anexan maintains confidentiality but is not responsible for errors, loss, or misuse of Subscriber Data.
Subscriber Obligations:
Treat the Software as confidential.
Only share with authorized employees or consultants.
Notify Anexan immediately of any suspected breach.
Anexan Obligations:
Maintain confidentiality of Subscriber Data.
Only use Subscriber Data to provide the Software or related services.
Notify Subscriber of any security breaches.
Franchisees: If Subscriber is a franchisee, the franchisor may be granted access to relevant Subscriber Data per a signed Franchise Subscription Agreement.
Subscriber is responsible for providing compatible hardware, internet access, and related equipment to use the Software.
Anexan provides technical support for the Software, including updates and enhancements.
Support is available during standard business hours (8:00 AM – 5:00 PM EST, excluding federal holidays).
Additional services (consulting, customization, data migration) are billed separately at prevailing rates.
Routine maintenance may temporarily interrupt service; we will provide notice whenever possible.
Each licensed user receives a unique ID and password.
Subscribers are responsible for maintaining password confidentiality and all activity under those credentials.
Anexan may suspend access for security reasons without notice or refund.
Accounts overdue by 30 days or more incur 1.5% monthly interest on outstanding balances.
Subscriber is responsible for reasonable collection costs and legal fees.
The Software is provided “as is.” Anexan disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, or accuracy of data.
Anexan is not liable for computer viruses, system failures, service interruptions, or errors in Subscriber Data.
Content on KarateCRM.com, Black Belt CRM.com, or Next Level Membership is informational and not legal advice.
Anexan and its affiliates are not liable for any indirect, incidental, or consequential damages, including lost profits, goodwill, or business interruption.
Our total liability is limited to the total subscription fees paid in the previous 12 months. These limitations are fundamental to the pricing of the Software.
Anexan indemnifies Subscriber against third-party claims arising directly from Software defects or service failures.
This Agreement begins on the Effective Date and continues monthly, automatically renewing until terminated by either party with 30 days’ notice.
We may terminate immediately for nonpayment or breach.
Upon termination, Subscriber retains access to Subscriber Data for the paid period; no further billing occurs.
Subscriber may not assign this Agreement without Anexan’s written consent.
Anexan may assign this Agreement without Subscriber approval.
Governed by North Carolina law.
Claims must be brought within one year of the cause, except for non-payment claims.
Disputes are resolved via American Arbitration Association rules in Charlotte, North Carolina. Arbitration is final and binding. Discovery is limited to 60 days.
All notices must be in writing and delivered in person, by certified mail, or courier.
No changes are valid unless in writing and signed by both parties.
This Agreement and its Exhibits constitute the entire agreement and supersede prior agreements.
This Agreement binds both parties and their respective successors, heirs, and assigns.
Failure to exercise any right under this Agreement does not constitute waiver.
If any provision is invalid or unenforceable, the remainder remains in effect.
Use of Cookies and Analytics:
Black Belt Membership Software, including KarateCRM.com, Black Belt CRM.com, and Next Level Membership NLMCRM.com, uses cookies and other tracking technologies to analyze website traffic, monitor user behavior, and improve site functionality. Analytics data may include the total number of visitors, page visits, and the domain names of visitors’ Internet service providers. This analysis is strictly for internal purposes and does not collect or use any Personal Data.
Data Collection and Ownership:
Black Belt Membership Software does not collect personal information without your explicit consent.
Any information you voluntarily provide via email or online forms will be handled in accordance with data protection principles.
Black Belt Membership Software (CRM) retains full ownership of all data collected through these methods.
Consent:
By accessing our websites or services, you consent to the use of cookies and analytics as described herein. You may adjust your browser settings to manage or block cookies; however, certain features of our websites or services may be limited as a result.
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