Customer privacy policy

Zanchin Dojo

This is the privacy policy of Mizuchi Martial Arts, LLC dba Zanchin Dojo Karate-Do. It is published here because Zanchin Dojo uses Black Belt CRM to send messages to its members. Black Belt CRM is the software provider, not the author of this policy — questions about it go to Zanchin Dojo.

Privacy Policy

Last updated: 24 August 2025

Mizuchi Martial Arts, LLC dba Zanchin Dojo Karate-Do (“Zanchin Dojo,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, including how we handle SMS/text messaging communications sent through Black Belt CRM (blackbeltcrm.com).

1. Information We Collect

We may collect the following information from students, parents, and guardians:

  • Contact details (name, phone number, email address, home address).
  • Student information (name, age, program enrollment).
  • Billing and payment information.
  • Communication preferences (email, SMS/text, phone).
  • Website or service usage information.

2. How We Use Your Information

We use collected information to:

  • Register and manage student memberships.
  • Process payments and manage billing.
  • Communicate with you about class schedules, closures, events, promotions, and important updates.
  • Send reminders, billing notices, and announcements.
  • Improve the services we provide.

3. SMS/Text Messaging Policy

Zanchin Dojo uses Black Belt CRM (blackbeltcrm.com) to send SMS/text messages to enrolled members and their families.

Opt-In Consent: By providing your mobile number and agreeing to receive SMS/text messages, you consent to receive communications from Zanchin Dojo regarding programs, billing, reminders, and promotions.

Message Frequency: Message frequency will vary depending on program participation and events.

Opt-Out Instructions: You can opt out of SMS/text messages at any time by replying STOP to any message. After opting out, you may still receive non-promotional administrative messages (e.g., billing or account notices) as permitted by law.

Help: For assistance, reply HELP to any message.

Data & Messaging Rates: Message and data rates may apply depending on your carrier.

No Sale of Data: We do not sell or share your SMS consent, phone number, or personal information with third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We may share information only as follows:

  • With service providers (such as Black Belt CRM) who assist us in delivering communications and managing billing.
  • When required by law or to protect our rights.
  • With your consent.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

7. Your Rights

You have the right to:

  • Access and update your information.
  • Withdraw SMS consent at any time.
  • Request deletion of your information, subject to record-keeping obligations.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.