What happens when a member’s card declines?
A declined autopay is tried again the next morning and the member gets an email the same day, so most fix it themselves. A card that keeps failing stops being tried after three declines.
Can personal training bill on the same account as the membership?
Yes. Sessions, packages and one-to-one programs bill on the same account as the membership, on the same ledger.
Does it show churn as a rate?
Yes. Churn is reported as a monthly rate, and cohort retention curves show how each intake month holds up, so you can tell a bad month from a bad trend.
How much does BlackBeltCRM cost?
$49 to $249 a month, set by your active members, with every feature on every plan, no setup fee and no contract. There is a 14-day free trial.