Looking for a Gymdesk alternative?

The difference that is not a feature

Most membership platforms tell you how many members you have. Very few tell you why they leave — and that is not a screen somebody forgot to build, it is a consequence of how long they have been keeping records and in what shape.

Black Belt CRM has been running membership businesses since 2011 and keeps the whole record: every status change, every promotion, every attendance mark, every payment. That is what makes cohort retention curves, tenure at cancellation and churn as a rate possible. A platform holding two years of shallow data cannot produce them by adding a report.

See the retention reports

Where we are stronger

Every band above 15 members, and the gap widens as you grow. At 50 members they are $75 and we are $59. At 100 they are $100 and we are $59. At 200 they are $150 and we are $85. At 400 they are $200 and we are $125. Past 400 they stop publishing and ask you to call; our ladder is public to 1,000 members and beyond. Extra locations are the second difference: $39 each with us against $50 with them. And the counting basis is ours too — your rate reflects active and suspended members, so a long history of people who have left never pushes your tier up.

Pricing, side by side

Gymdesk: By active member count, every feature on every tier. Extra locations are charged separately at $50/month each.

Every feature is on every plan. Nothing is held back for a higher tier and there are no per-staff charges. Charged on top only if you use them: extra Locations at $39 each, payment processing, and text messaging.

Switching

The trial runs 30 days, asks for no card, and switches every feature on. Bring one program across and run it alongside what you have — that is a more honest test than any demo, including ours.

One thing we will not pretend about: our importer opens in October. Until then, moving your records across is manual. If somebody tells you migration is effortless, ask them to show you.